I’ve often thought that certain password policies actually reduce security because users, being human, create less-than-secure mechanisms by writing passwords down or by reusing the same passwords whilst adding a simple digit on at the end. It now seems that GCHQ agrees with me!
ITIL, IT Process and Management
Can Great Engineers become Great Managers?
I was initially going to call this article “Why do Great Engineers Often Become Poor Managers” but I decided this was an unfairly negative title for a complex issue with many variables. All industries have their good and bad managers, is IT any different?
Do Third Party Subject Matter Experts (SME’s) Offer Value for Money?
When you are paying 3rd party consultants to act as technical subject matter experts (SMEs) for your business are you really getting value for your money?
Is RAID 10 always a better option for performance over RAID 5?
Traditionally RAID 10 is regarded as faster for data writes than RAID 5 but beware when creating arrays with fewer disks.
The Patching Team vs Automated Patching
Does a dedicated team to handle your patching offer value for money when there are automated alternatives?
The ITIL Support Paradox
During my travels in the IT world in the past few years I’ve noticed a common failing in the IT processes in a large number of enterprises following ITIL. Regular maintenance or support of internal infrastructure is being regularly neglected.