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The Patching Team vs Automated Patching

17th August 20158th July 2019 Bobb Leave a comment Featured Posts, IT Theory

Does a dedicated team to handle your patching offer value for money when there are automated alternatives?

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The ITIL Support Paradox

3rd August 20158th July 2019 Bobb Leave a comment Featured Posts, IT Theory

During my travels in the IT world in the past few years I’ve noticed a common failing in the IT processes in a large number of enterprises following ITIL. Regular maintenance or support of internal infrastructure is being regularly neglected.

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