The Dumb Reason Why I wasn’t Getting the Windows 10 Upgrade

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The ITIL Support Paradox

During my travels in the IT world in the past few years I’ve noticed a common failing in the IT processes in a large number of enterprises following ITIL. Regular maintenance or support of internal infrastructure is being regularly neglected.

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Hybid Exchange – Bulk Email Domain Name Change

I recently had to amend a large number of users’ primary SMTP address to a new email domain in a hybrid exchange environment. Here’s a useful bulk methodology I developed using a CSV input file with the Exchange Management Shell.

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